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Hackers come in all shapes and sizes

Hackers are known by the general public as cybercriminals, especially with so much news about nude celebrity photos beings released to the cloud, millions of customer information being stolen across many industries, and government agencies paying the ransoms hackers demand so that the former can regain access and control of their systems. However, did you […]

AI-powered VoIP: What businesses can expect

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations. As telecommunications continue to play a big part in running most business operations, AI developers are also introducing advances in […]

How scammers launch phishing attacks via VoIP

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever. Learn why vishing campaigns are effective. VoIP makes it easy to create […]

Benefits of technology business reviews

Most small- to medium-sized businesses (SMBs) don’t possess the resources to run and maintain their IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything is running smoothly, it’s important to conduct technology business reviews whenever possible. A technology business review reveals the strengths and […]

What is bloatware, and how can you remove it?

Bloatware is software that nobody asked for but is on your computer, taking up valuable space. These software apps come with your hardware pre-installed, and very often, it isn’t always apparent how to delete them properly. Superfish In mid-2014, Lenovo users noticed that something was awry with their web browsers: banner ads were breaking webpage […]

A smart approach to cybersecurity investment

Cybersecurity is a threat to businesses across industries. Sometimes, organizations invest in security software without realizing the risks that come with it. Here are compelling reasons why identifying threats before buying cybersecurity products is paramount. Uncover threats and vulnerabilities Every business should run a risk assessment to evaluate its current cybersecurity infrastructure. Doing so is […]

Why blockchain is essential to healthcare

Healthcare organizations need cutting-edge technologies to manage medical records and improve patient care. But even the most advanced technologies come with issues. One promising solution of interest to healthcare experts is blockchain. Here’s why. What is blockchain? Although the technology is known for enabling cryptocurrencies like Bitcoin and Ethereum, blockchain has a broader use beyond […]

Addressing VoIP call quality issues

Voice over Internet Protocol (VoIP) solutions have been enabling businesses to enjoy lower call rates and plenty of exciting call features. But with faulty VoIP implementation comes call quality issues. Let’s discuss some of these problems that you might encounter and what you can do to fix them. Choppy voice The main factor in disjointed, […]

Ways virtual reality saves businesses time and money

Virtual reality (VR), the technology that immerses users in digitally created simulated experiences, is experiencing a surge in growth. There are now many more uses of VR than first realized. These include applications in academic research, engineering, design, the arts, and entertainment. It is also helping businesses save time and money. Find out how. Create […]

Changes in Windows 10 update process

Windows 10 users receive regular security and feature updates for the operating system. But when such patches coincide with driver updates from Microsoft’s hardware partners, Windows 10 experiences compatibility problems. Here’s how Microsoft is addressing the issue. First, let’s distinguish between driver updates and operating system (OS) updates: Driver updates – A driver is software […]