Flat-Rate Technical Support Solution

"It's not just about monitoring.. it's not just about troubleshooting. It's about a proactive preventative approach to IT systems management."

"Our technology expertise becomes your competitive advantage. "

ConnectedCare ℠

Flat Rate IT Technical Support
Focus On Running Your Business…Not Your Network

ConnectedCare delivers proactive maintenance services through our flat fee service plans. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department allowing you to focus on running your business not your technology.

How’s it Work?

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term goals.

ConnectedCare Benefits

• We become an extension of your business, a true Partner!
• You have the ability to budget your IT costs annually with the flat monthly fee structure
• We assume both financial and technical risks in the relationship
• Therefore, we are committed to continually identify and deliver solutions that improve your efficiencies and reduce downtime

White Paper: How Business Save with Managed IT Services