Connected Technology

Innovative and Cost-Effective Cyber Security Services


Experience complete protection with CyberCare - Realtime security monitoring and alerting! Thwart cyber-attacks and data leaks before they happen!

ConnectedCare 

Comprehensive and Simple IT Services for Small to Medium Businesses.

  • Curios IT Engineer Standing in the Middle of a Working Data Center Server Room. Cloud and Internet Icon Visualisation in the Foreground.
  • Business Services

    Less Downtime Equals More

    Productivity and Profitability

    ConnectedCare Services Proactively Manages and Maintains Your Most Valuable Assets!

    More on our Managed Services

    Minority and Women-Owned Certifications

    The Importance of Networks that Work

    We Keep Our Customers in Business!

    ConnectedCare Services Proactively Manages and Maintains Your Most Valuable Assets!

    Plan Now!

    These Happy Customers Wouldn’t Trust Anyone Else!

    Read More Testimonials

    About Us

    Image of business partners discussing documents and ideas at meeting

    Connected Technology knows the key to success for your business: reliability and continuity of the technology infrastructure within your network. Without a secure and stable network, your business is at risk of downtime, lost productivity, and future losses. Our ConnectedCare Manage Services and Cybersecurity Services put an end to your frustration by offering advanced solutions that help you overcome the obstacles that may be holding your business back. 

    For over 21 years, we have been helping small to medium-sized firms in the financial, manufacturing, healthcare, not-for-profits, and property management industries, as well as K-12 education institutes and the public sector, to do more with their infrastructures. We proactively secure their networks against online threats, while they focus on business. 

    Whatever your needs, flat-rate Managed Service Offerings are available to align with your business needs and save you money at the same time. Our wide-ranging expertise means we offer a variety of complementary services too, resulting in a comprehensive approach to your Cyber Security and IT requirements. Our clients often attest we meet and even exceed their expectations of our proposals to surpass their goals, while being professional and easy to work with. 


    Our mission: To be the solutions provider you can depend on for reliable, productivity-boosting technology services, so you can get the most out of your network!

    Protect Your Business Now!

    Connected News

    25 May, 2020
    Do you know why some small- to medium-sized businesses (SMBs) succeed while others fail during the first five years of operation? Poor leadership is one reason, the lack of capital is another. Another big reason is they didn't prepare for major disruptions, such as natural disasters and cyberattacks, that can bring their business to a grinding halt. This is why you need a BCP. What is a BCP? A BCP is a predefined set of protocols on how your business should respond in the event of an emergency or natural disaster. It contains contingency plans for every aspect of your organization, including human resources, assets, and business processes. Key threats to business continuity Various types of threats can affect SMBs such as: Natural disasters – These are natural phenomena such as storms, earthquakes, and wildfires. Man-made disasters – These include cyberattacks, intentional sabotage, and human negligence. Equipment and utility failures – These include unexpected power failure, internet downtime, and disruption of communication services. How to build an effective BCP If your organization does not have a BCP in place, now is a good time to put one together. These steps will help you formulate an effective BCP that will ensure your company keeps running even during a major crisis. #1 Business impact analysis (BIA) A BIA will help you determine how a disruption can affect your company's current functions and processes, such as personnel, equipment, technology, and physical infrastructure. This step will help you calculate the potential financial and operational loss from each function and process affected. #2 Recovery options This step will help you identify key resources essential to returning your business to minimum operational levels. Some recovery options you can take include letting employees work from home or operating from a secondary location. #3 Plan development This step involves assembling your company's continuity team, which will be responsible for developing and implementing your BCP. #4 Testing and training Once your BCP is in place, your continuity team needs to perform regular tests to identify gaps and make necessary changes to ensure the plan’s effectiveness. They also need to conduct regular training for your employees so everyone knows their respective roles when a disaster strikes. Having a foolproof BCP is a great way to ensure your business can quickly bounce back after a major disaster. If you're thinking about creating a BCP for your company but don't know where to start, give us a call today. Published with permission from TechAdvisory.org. Source.
    06 May, 2020
    As the coronavirus disease continues to spread all over the world, more and more businesses are faced with a difficult decision: find a way to adapt to the current situation or close their doors forever. Here are some tips to help your business adjust to the challenges of the pandemic and stay afloat during these tough times. Reduce expenses This one is obvious but still bears mentioning: take out your books and find out where and how you can cut costs without affecting the quality of your service. Putting off non-essential or discretionary expenses, such as repainting your offices or buying new equipment, is a no-brainer. Cutting out fixed expenses such as rent and loan payments is harder, if not impossible, to do. However, it is crucial if your production and revenue are at a standstill. Try asking your landlord for a reduction or deferment of a portion of your rent. Also, ask your bank if you can put off or skip loan payments for a finite period, or if they can at least waive fees on late or missed payments. (Find out if your bank is one of those offering relief to borrowers amid the pandemic here.) Learn from your competitors Observe both your direct and indirect competitors, especially those that are faring better than others. Find out what they’re doing differently and see if this will work for your business. More than adopting these strategies, it’s important to adapt them to your own and your customers’ needs. It’s also a good idea to look at larger organizations within your industry. SMBs like yours may not be able to compete with bigger players on a scale level, but you can learn a few things about customer service, marketing strategies, and the like from them. Redefine your business model Even with coronavirus restrictions gradually being lifted across the United States, it would take a while before things return to normal. It’s crucial to ask yourself if traditional business models would still make sense in a post-COVID-19 world and adjust accordingly. Determine any changes you need to make to your current business model. This involves identifying who your customers are and what they need, your staff’s capabilities, and any uncertainties and their impacts. Such changes may include finding a way to deliver your products or services to your customers, just like what groceries and restaurants did in the face of lockdowns and shelter-in-place directives. Connect with your customers Understand that many of your customers may have been affected in some way by the pandemic — they might have been laid off, for instance, or are caring for a family member who tested positive for COVID-19. They may reach out to you to pause or cancel your services, or to ask for a discount or payment deferral. When speaking to them, demonstrate empathy, whatever their concerns may be. When things get back to normal, it’s likely that those who had a positive experience with you during the pandemic will stick around and keep doing business with you. Keeping your customers informed throughout these trying times is important. Make sure, though, that what you’re saying is relevant to them. For example, if you run an eCommerce business, let your customers know through email or social media about any shortages in supply and when you expect to be able to fulfill their orders. Doing so reassures customers that you’re doing your best to provide them with the same quality of service pre-COVID-19. Upskill your staff Upskilling your employees may be the best way to spend your resources during the current situation. Equipping your team with new knowledge and skills will help them adapt to the changing business environment. Sharpening your team’s digital skills is especially important now that the COVID-19 crisis is spurring digital transformation. Other areas to focus on are project management, communication, data analytics, and digital marketing. And if you find yourself short-staffed, it might pay to train employees to handle other aspects of your business, ensuring that everything runs smoothly throughout the pandemic and beyond. The current situation requires swift and decisive action from business leaders. Making smart and proactive decisions now will ensure that you’ll mitigate the impacts of COVID-19 on your business, and that you’ll emerge from this crisis stronger than ever. For more tips on how to run your business effectively in times of crisis, drop our experts a line today. Published with permission from TechAdvisory.org. Source.
    25 Mar, 2020
    Consumers and businesses are already dealing with the huge impact of COVID-19. As governments and private businesses continue to find ways to deal with the coronavirus pandemic, they turn to all available technology resources. In the long term, expect the following changes in the use of technology. Increased reliance on communications technology The need for remote interactions and stronger communications technology will inevitably increase. Businesses are expected to immediately adopt things like 5G technology to enhance communication speeds and performance. Meanwhile, specific industries like healthcare will adopt technologies that optimize current processes. This includes using telehealth platforms that will let healthcare providers diagnose and issue prescriptions remotely. To do that, they need 5G-powered systems that will efficiently facilitate consultations. Many companies have already shifted to remote work setups. Business leaders now and in the foreseeable future will use more platforms that efficiently facilitate collaboration with colleagues, business partners, and customers. Tools that will let them achieve this include teleconferencing solutions like Zoom, Microsoft Teams, and others. Digital ways to network Now that many businesses of all sizes have shifted to remote work, it follows that events, conferences, and a variety of gatherings worldwide such as tech conferences have been canceled. This is to curb the fast spread of the coronavirus. Certain organizations will forgo in-person networking events and business meetings and will explore online avenues to maintain business opportunities. Again, this could mean turning to telecommunications tech that offers reliable connectivity and fast speeds. A boost in cashless transactions Paying in cash is quickly becoming a thing of the past due to recommendations of healthcare authorities like the World Health Organization (WHO). This is to limit the spread of the virus that can spread through cash. More than ever, businesses must explore ways to implement measures that restrict cash payments, if not eliminate them altogether. In other words, contactless payments will now be the norm in many countries around the world. This certainly applies to small businesses, too. Because of the pandemic, businesses across industries are expected to quickly adopt mobile payments and other forms of electronic payments. Growth in eCommerce As the general public drastically limits time spent outdoors, brick-and-mortar stores experience less and less foot traffic. Businesses that have adapted to new ways of product and service delivery would find themselves increasingly maximizing online purchase options for their customers. However, the logistics involved in delivering goods and services could prove overwhelming for many businesses. For instance, they may have to adjust order fulfillment models to align with shifting demands. That could mean increasing the workforce in charge of eCommerce operations. Therefore, those that are able to boost their online shopping operations must take steps to enhance their online selling capabilities to meet unpredictable surges in demand. In a time of crisis, businesses must explore the many ways technology can help sustain operations; whether it be in terms of maintaining communications, delivering goods and services, and gearing up for a drastically changed future. Call our IT experts today and let us know how you want your tech resources to aid you in these tough times. Published with permission from TechAdvisory.org. Source .
    Show More
    Share by: