Connected Technology
Connected Care
ConnectedCare
Managed IT Services
Connected Technology provides comprehensive Managed IT Services through its ConnectedCare, offering highly responsive computer support, IT consulting, and proactive managed services on Long Island and NYC.
Flat-Rate Technical Support Solutions are offered in a variety of service level, including monitoring, troubleshooting, and a proactive preventative approach to IT systems management. When you work with us, our technology expertise becomes your competitive advantage. We are here for you when you need us 24/7 with caring and helping engineers. ConnectedCare Managed Services solution gives you the flat rate IT technical support allows you to focus on running your business rather than your network.
ConnectedCare Managed IT Service Levels
Benefits of the ConnectedCare Managed Services solution include:
- We become an extension of your business; a true partner
- You can budget for IT costs effectively
- We assume both financial and technical risks
- As a result, we’re committed to continual efficiency
- Offer 100% guaranteed work to your satisfaction or your money back.
All-inclusive service plans are designed to reduce your costs, increase your profits and mitigate your business risks, as we partner with you and become your Virtual CIO and IT department. Our relationship begins with an evaluation of the current state of your technology, including your infrastructure, hardware and line-of-business applications and vendors. Our team works with you to identify your critical business processes, pain points and vulnerabilities, and performs a threat analysis to determine your business risks. Completing this process allows us to design a technology plan that is aligned with your organization’s long-term goals.
| ConnectedCare Select | ConnectedCare Prime | ConnectedCare Elite | |
|---|---|---|---|
| Machine/App patch management | ✔ | ✔ | ✔ |
| Machine performance tuning | ✔ | ✔ | ✔ |
| Managed Enterprise Anti-Virus | ✔ | ✔ | ✔ |
| Managed Malware Protection | ✔ | ✔ | ✔ |
| Endpoint Security Policies | ✔ | ✔ | |
| Priority Support (go to front of line) | ✔ | ✔ | |
| Remote Help Desk | ✔ | ||
| Vendor Management | ✔ | ||
| 3 hour Service Level Agreement | ✔ |
Let your business flourish by reaping the rewards of Managed Services from Connected Technology
White Paper: Proactive IT Services Save Small and Medium Businesses Thousands of Dollars Yearly and Improve Service Response Time
For Immediate Assistance Call 631-724-6504 or Fill Out the Form to the Right!
For a free consultation, fill out the form below
Contact Us
Connected Technology, LLC
7 Flowerfield, Suite 30
St. James, New York 11780
Phone: 631-724-6504
Let's Talk
If you would like to schedule a free assessment or just talk about your needs, please submit this form and we will respond promptly!